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Shipping

Do you offer free shipping?
US: Ground shipping is FREE on all orders over $80. Canada: Shipping is free on ALL orders.  Please note, there are customs and duties fees on orders shipping to Canada which are calculated at checkout. You will only be charged for these fees once you have subm...
Does Diptyque ship to Canada?
Diptyque offers shipping to Canada. Please discover our Canada site below: French version: https://www.diptyqueparis.com/fr_us/ English version: https://www.diptyqueparis.com/en_us Some additional information you may find helpful: Prices on the website are in U...
Where can I have my order delivered?
You must place your order on the website of the country to which you wish to have your order delivered.The following is a list of the countries and regions served by each of the Diptyque websites: United States  France : mainland France, Corsica and Monaco ...
How long is delivery time?
US: Packages shipping via UPS Ground service are delivered in 5 - 10 business days. We also offer UPS 3-day Select shipping.  Canada: Packages are shipped via UPS with an estimated delivery of  5 - 10 business days. For the most up-to-date delivery information,...
Business Days and Holidays
All orders ship Monday - Friday, excluding federal holidays within the United States.  Packages do not ship from our distribution center on the following holidays: New Year's Day Martin Luther King Jr. Day President's Day Memorial Day Juneteenth  4th of July L...
Is same-day delivery available?
Diptyque is now offering Same Day Delivery in select cities. Order before 5pm and receive your Diptyque treasures same day. Available at checkout for the following cities: New York, Atlanta, Chicago, San Francisco, Beverly Hills, Los Angeles, Costa Mesa, Palo A...

Shipping Restrictions

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