Delivery
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How long is delivery time?
US UPS Ground deliveries take 5 - 7 business days. We ask that you allow 1–2 business days for order processing before your package is dispatched. This processing time is included in the overall delivery estimate and will not affect your expected delivery windo...
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How do I reserve an item online for in-store pick up?
Diptyque offers the option to reserve items in store, if available. For this, head to the page of your desired item. Once you have landed on this page, our reserve in store option will appear right below "add to cart". Once you have selected your desired quant...
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What countries do you ship to?
To place your order, visit the website of the delivery country.Below is a list of countries and regions served by each Diptyque website: United States Canada France: mainland France, Corsica and Monaco United Kingdo : the United Kingdom. Europe: Austria,...
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What courier do you use and where is my order shipped from?
All North American orders ship from our New Jersey warehouse via UPS.