Order Tracking
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Why is my order returning to sender?
UPS will return your order if the address is incomplete, incorrect or if the driver can't find a secure drop-off location. Packages left at a UPS access point for over 7 business days will also be returned. If your order is returning to sender, contact Custo...
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How can I track my order?
You'll receive a shipping notification email with tracking details once your order ships. If you have a Diptyque account, you can also find tracking information in the "My Orders" section. Note: The shipping notification email for Canada will not include trac...