Why is my order returning to sender?
UPS will return the order to sender if the address is incomplete, incorrect or if the driver cannot find a secure location to leave the package. Packages that remain at a UPS access point for pick up for more than 7 business days will also be returned.
If you see your order is returning to sender, please contact Customer Service as soon as possible to arrange a reshipment or refund.
Please note, we cannot cancel a return to sender if it has already been submitted by UPS.