Exchange Policy

Unopened and unused merchandise ordered on diptyqueparis.com is eligible for exchange within 30 days of purchase. Exchanges can only be made for items of equal value, as we are unable to issue refunds for any remaining balance or charge the difference for higher-priced items.

To initiate an exchange, please contact Customer Care to request a prepaid return label and further instructions.

Please note that items purchased in our boutiques can only be exchanged in-store. However, you may visit a boutique to exchange an item originally purchased online. You may use our store locator to find your closest store.