Can I return an online order at a Diptyque store?
Purchases made on diptyqueparis.com can be returned at any Diptyque boutique. Simply provide your order number and an associate will assist with your return shipment.
Please note, the refund will be processed once we have received your items back at our warehouse. The processing time for your refund is estimated to be 14 business days from the date of receipt.
You will receive an email confirmation once the return has been processed, and the funds should then reflect in your account in 3 - 5 business days depending on who you bank with.
Click here to locate your nearest Diptyque boutique.