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  • How do I find my order confirmation?
    Your order confirmation will be sent to the email entered at the time of the order within an hour of purchase. If you do not see the confirmation, please try checking your junk, spam or promotions folders.
  • How do I update the shipping or billing address on my order?
    The billing address on an order is unable to be updated after the order has been processed. Rest assured, we do not include a receipt within the parcel and it will only be sent to the email entered at the time of the order. For all shipping address alterations,...
  • My item arrived damaged.
    We’re sorry that your item has been damaged and are happy to find the best solution for you. Please contact Customer Care with your order number and photos of the item.
  • How do I cancel my order?
    If you wish to cancel your order, please contact Customer Care as soon as possible.
  • Can I change the item in my order?
    To explore changing the items in your order, please contact Customer Care.

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