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  • Online Return Policy
    Due to the limitations on product discovery through the online store, the online and offline channels have different return & exchange policies. Within the Retail store environment customers are able to experience the product before making an informed buying de...
  • Exchange Policy
    Exchanges are taken on a case by case basis. If interested in proceeding with an exchange, please contact Customer Care with your order number/receipt and the reason for exchange. Please confirm if the item has been opened for the health and safety of our teams.
  • Retail Return Policy
    In each store a return policy is displayed at point of purchase. This policy states that retail purchases can be returned within 14 days of purchase for exchange or store credit only. Merchandise must be unopened, unused, and accompanied by an original receipt ...

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